Privacy Policy

Last updated: January 2026

South Nests Software Solutions Private Limited (“South Nests”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us through our services, including WhatsApp.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Company name
• Email address
• Phone number
• Job title
• Any information you voluntarily provide through contact forms, demo requests, or enquiries

b) Communication Data

• Messages exchanged with us via email, website forms, or WhatsApp
• Support requests and responses

c) Technical Information

• IP address
• Browser type
• Device information
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries and demo requests
• To provide product information, updates, and support
• To communicate with you regarding our services via email or WhatsApp
• To improve our website, products, and customer experience
• To comply with legal and regulatory obligations

3. WhatsApp Communication & User Consent

By submitting your contact details on our website or contacting us directly, you consent to receive communications from South Nests Software Solutions Private Limited via WhatsApp, phone, or email for purposes such as:

• Service-related updates
• Product information
• Support and operational communication

You may opt out of WhatsApp communication at any time by replying "STOP" or contacting us at info@southnests.com.

4. Data Sharing & Disclosure

We do not sell or rent your personal data.

Your information may be shared only:

• With authorized internal teams
• With trusted service providers (hosting, analytics, messaging platforms such as WhatsApp/Meta) strictly for business operations
• When required by law or regulatory authorities

All third parties are required to follow appropriate data protection and confidentiality standards.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, contractual, or regulatory requirements

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Analyze website traffic
• Improve user experience

You may disable cookies through your browser settings if you prefer.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion of your data
• Withdraw consent for communications
• Request information on how your data is used

To exercise these rights, contact us at info@southnests.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

South Nests Software Solutions Private Limited
📧 Email: info@southnests.com
🌐 Website: https://www.southnests.com